Data Deletion

Send an email from the address registered on your account to info@thamero.com with the subject line "Data deletion".

We acknowledge the request within seven business days and complete the deletion within thirty days of that acknowledgement.

Your account, email address and sign-in credentials.

Your agency and every client registered under it.

The access tokens for every social account you connected.

All saved and scheduled posts, and the media you uploaded.

You do not need to wait for us to cut off our access. In Facebook: Settings and Privacy → Settings → Apps and Websites → select Thamero → Remove.

The moment you remove it, the access token stops working and we can no longer publish to your accounts.

Posts already published on the social platforms stay there; they are deleted from the platform itself, not from us.

We may keep accounting records where the law requires it. Those contain neither your post content nor any access token.